JacksonTN.shop
Table Of Content
🧠 Why This Marketplace Works (It’s All About Buyer Intent)
When someone types “lawn care,” “cupcakes,” “notary,” or “burgers” into Google, they’re met with ads, national chains, and pages of clutter. But when someone searches that same thing on Jacksontn.shop, they’re already thinking local.
That means every visitor comes with real intent, to find someone local, book a service, or make a purchase.
That’s why this platform works, you’re not just being seen…
👉 You’re being discovered by people who already want to “BUY” local.
We Made It As Simple As Possible.
👍 Getting Started/How To Sign Up
Visit JacksonTN.shop
Click "Sign up" in the top-right corner.
Choose Sign up as a Vendor (not as a Buyer).
Enter your name, email, and create a secure password.
After signing up, check your email to verify your account.
Once verified, log in and go to "Your Listings" to start setting up.
💡 You can edit your profile, add a photo/logo, and write a short business bio under “Profile.”
Listing Your Product Or Service Is Easy.
🆕 Adding Your Listing
Click “Post a new listing” from your dashboard.
Choose a category that fits your business (Restaurant, Retail, Services, etc.)
Add:
Title (short, clear product or service name)
Description (include all relevant details, benefits, options)
Price (either flat rate or hourly depending on your product/service)
Location (general service area or physical address)
Photos (more on this below)
Hit "Save" or "Publish" to make it live.
🛍️ You can create multiple listings to showcase different products or services.
Get Paid Directly On-Site.
💵 How Payments Work
JacksonTN.shop uses Stripe to securely process payments.
Once you're approved, you'll be prompted to connect your Stripe account.
If you don’t have one, you’ll be guided to create one during setup.
Payouts are automatically sent to your bank account (based on Stripe's payout schedule, usually within 2–5 business days).
We never store your financial info, it’s all handled through Stripe.
🛡️ Your customers can pay with credit/debit cards through Stripe's secure gateway.
Explore Free & Paid Plans.
🔁 Subscription Plan Features
Basic (Free) Plan:
Business Name
Category (e.g., Retail, Food, Services)
Short Business Description (120 Characters Max)
1 Image or Logo
Booking / Purchases handled on-site (not external)
Displayed below paid vendors in search results
No access to analytics or internal promotions
No priority support
Starter Plan:
Business Name + Category + Short Description
Up to 5 Product/Service Listings
3–5 Images (Product photos, branding, or services)
Basic Booking or Purchase Options (via Sharetribe tools)
Included in Internal Promotions (on rotation)
Standard Placement in Search Results
Limited Analytics (e.g., views, clicks)
Email Support Only
Growth Plan:
All Starter Features ✅
Up to 10 Product/Service Listings
Up to 10 Images
Featured in 1 Monthly Newsletter (rotating businesses)
Priority Placement in Search Results
Access to Full Analytics (page views, clicks, conversions)
Internal Promotions (e.g., seasonal spotlights)
Email + Chat Support (business hours)
Premium Plan:
All Growth Features ✅
Unlimited Product/Service Listings
Unlimited Images + Videos (where supported)
Included in Multiple Newsletters per Month
Pinned in Top-Tier Local Search Results
Custom Promotions / Interview Highlights
Dedicated Account Rep
Priority Support (email, chat, or scheduled calls)
🎯 You can upgrade or downgrade at any time from your dashboard.
Show Off Your Best Product or Service Photos.
📸 Photo Upload Tips
Use bright, clear images (no dark or blurry shots)
Recommended size: 1200 x 800 pixels (landscape)
Showcase your product from multiple angles if possible
Avoid stock photos, real, authentic images perform better
Add text overlays for key selling points (ex: “Gluten Free” or “Locally Made”)
🔄 You can upload multiple photos to each listing, depending on your plan.
Want More People To Click Your Listing?
🎯 Marketplace Best Practices
Keep your listing titles clear and specific
Use keywords that customers might search for
Respond quickly to inquiries, buyers love quick communication
Update your listings if something is out of stock or seasonal
Encourage customers to leave reviews
Share your listing on social media for extra traffic
🔁 Active listings and engagement help boost your visibility on the homepage and newsletters.
Stuff Happens, Don’t Worry.
❌ Troubleshooting
Can’t upload a photo?
Make sure it’s under 10MB and in JPG or PNG format.
Not seeing your listing?
Ensure it’s published (not saved as a draft).
Stripe not connecting?
Try clearing your browser cache or using a different device.
Listing changes not saving?
Double-check all required fields are filled in (title, price, etc.)
📌 Still having trouble? See “Contact Support” below.
You’ve Got Questions, We’ve Got Answers!
❓ FAQ (Frequently Asked Questions)
Q: Why should I join or pay for JacksonTN.shop?
A: JacksonTN.shop isn’t just another online marketplace, it’s Jackson’s first local-first platform built exclusively to showcase small businesses, service providers, and creatives in Jackson and surrounding areas.
When people search on Google, big corporations dominate the results. But when they search on JacksonTN.shop, everything they see is local. That means you’re not competing with Amazon, Walmart, Target or other national chains you’re standing alongside fellow locals.
Every listing on this site is from someone who lives here, works here, or serves this community. By joining, you're becoming part of a growing ecosystem that makes it easier for people to find, trust, and buy directly from local businesses like yours.
Q: Is there a contract or long-term commitment?
A: No. You can cancel or change your subscription at any time.
Q: Can I list both physical and digital items?
A: Yes! Just clearly specify in the description how the item will be delivered.
Q: Can I link to my own website?
A: No. To ensure shoppers stay on JacksonTN.shop and support local vendors directly through the platform, we do not allow links to external websites. All vendor sales, profiles, and contact info must remain within the marketplace.
Q: What does it cost to join?
A: See “Subscription Plan Features” above, we offer multiple plans depending on your needs.
Q: Can I sell both products and services?
A: Absolutely! Whether you’re a food truck owner, photographer, hair stylist, or boutique shop, JacksonTN.shop supports both product listings and service-based offerings.
Q: Are there limits to how many photos I can upload?
A: Yes, based on your subscription tier. Starter plans allow up to 3 images per listing, while higher tiers unlock more photo slots and better visibility. See the Subscription Plan Features section for full details.
Q: Can I offer local delivery or pickup?
A: Yes, based on your subscription tier. Starter plans allow up to 3 images per listing, while higher tiers unlock more photo slots and better visibility. See the Subscription Plan Features section for full details.
Q: How do payouts work?
A: Payments are processed securely via Stripe. Once a customer completes a purchase, funds are transferred to your connected bank account based on Stripe’s payout schedule (usually 2–3 business days).
Q: How will customers find my listing?
A: Listings are promoted through our marketplace homepage, category filters, and The HubCity Newsletter. Plus, top-performing vendors may be featured in special promotions and social media highlights.
Q: Can I upgrade my plan later?
A: Yes! You can upgrade at any time to unlock more features, higher visibility, more photos, and premium placement. Visit the Subscription Plan Features section for a full breakdown.
Q: Can I offer local delivery or pickup?
A: All vendors start with in-person pickup only to ensure a safe, local-first experience for both vendors and shoppers. Once you've successfully completed a certain number of pickup orders, you may unlock local delivery as an option. This phased approach helps build trust and keeps the marketplace secure. Be sure to clearly note pickup instructions in your listing description.
Note: Delivery access is granted only after review and approval. We'll notify you when you become eligible.
Q: Do I need to ship items myself?
A: JacksonTN.shop does not currently support shipping. The marketplace is designed to be local-first, so vendors are expected to manage in-person pickup only at the beginning. If you're approved for local delivery after reaching certain order milestones, you'll be responsible for handling those deliveries directly.
This policy helps protect both buyers and sellers and allows us to grow responsibly with trust at the core.
Still Need Help? We Got You!
📬 Contact Support
Still stuck? We’re happy to help.
📧 Email: [email protected]
📱 Message us directly on Facebook: @JacksonShopSupport
📆 Or schedule a live Zoom support call (coming soon)
⏱️ We typically reply within 24 hours Monday–Friday.
Your feedback helps us build better tools, features, and opportunities for local businesses.
So, we’d love to hear from you, please be sure to answer our poll below and leave a comment with your feedback.
What subscription plan do you think will fit your business needs most?
- ✅ Basic (Free) - I’m just getting started and want a simple listing for now.
- ✅ Starter Plan - My business is new, but I want to grow it this year.
- ✅ Growth Plan - I’m ready to stand out, attract more customers, and build momentum.
- ✅ Premium Plan - My business is established and I want maximum visibility and impact.
This Is Just The Beginning!
🆕 New Features (Coming Soon!) 🆕
✅ 1) Badges & Achievements
What it is
A system that rewards vendors with visual badges for hitting milestones, making your profile stand out instantly.
Why this matters for your business
Badges build instant trust, boost clicks, and separate you from similar vendors.
What this means for you
The more active and reliable you are, the more attention and credibility you earn, automatically.
✅ 2) Category-Aware Competitor Callouts
What it is
A simple comparison showing how many vendors are in your category here vs. giant platforms.
Why this matters for your business
It highlights your local visibility advantage, far less competition than Google, Amazon, or Etsy.
What this means for you
You understand instantly that your business is easier to find here, motivating you to optimize your listing and upgrade strategically.
✅ 3) Promo Badges & Time-Boxed Deals
What it is
Attention-grabbing badges like “10% Off,” “Holiday Deal,” or countdown timers that appear directly on your listing.
Why this matters for your business
Promotions increase clicks and conversions, especially during weekends, holidays, and local events.
What this means for you
More visibility, more buyers taking action, and higher sales during key shopping periods.